Shipping Policy

At Droppoli, we strive to ensure your order is shipped and delivered as quickly and efficiently as possible. This shipping policy outlines our procedures, timelines, and options available to you. Please take the time to go through all of them. Thank you. 

 

 Processing Time   

 - All orders are processed within 1-4 business day.                                                             

 - Orders are not shipped or delivered on weekends or holidays.                                         

 - If we experience a high volume of orders, shipments may be delayed by a few days.   

 - Please allow additional days in transit for delivery.

Shipping Methods

Our shipping methods include:

- Standard Shipping (2-8 business days) within the United States. 

 

Shipping Costs

- Shipping costs are free for all orders shipping to US addresses excluding Hawaii, Alaska, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands and other U.S. territories. Contact us if you wish to place an order and live in one of the excluded shipping locations

Delivery Locations

We currently ship only within the United States. If you are outside of the US and wish to place an order, please contact our customer service for assistance.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.

Lost  Items

If your order is lost or damaged during transit, please contact our customer service team within 14 business days of the expected delivery date. We will assist you in resolving the issue.

 Damaged items

If your order is damaged during transit, please contact us at your earliest convenience within 14 days with photos of the damaged item. 

Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange an item.

Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting on our website.

 

Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team at [contact information].

Thank you for choosing Droppoli! We appreciate your business and look forward to serving you.